What Customers Need to Know
Following the 2026 Annual Meeting, CFEC members voted to authorize the cooperative to move forward with the proposed transition of Fiber by Central Florida to Conexon.
For Fiber by Central Florida customers, the most important thing to know is simple:
- Your service stays the same
- No immediate changes are planned
- Your billing, speeds, equipment, and support continue exactly as they do today
- Construction and expansion efforts continue, including ongoing work in Levy County
Any future transition is expected to happen gradually over an extended period of time, with CFEC and Conexon working closely together to help ensure a smooth experience for both customers and employees.
This page will continue to be updated as additional information becomes available.
Fiber by Central Florida Continues to Grow
Fiber by Central Florida was built to solve a real need in our rural communities — bringing fast, reliable internet access to areas that had long been underserved.
Today:
- More than 18,600 customers subscribe to Fiber by Central Florida
- More than 36,000 homes and businesses have access to fiber internet
- The network has been built to 100% of CFEC members
For members still considering service, Fiber by Central Florida continues to offer:
- Fast, reliable fiber internet
- Local customer service
- Straightforward pricing
- No contracts
Why CFEC Pursued This Transition
Fiber by Central Florida has been an incredible success story for our cooperative and our communities.
As the network grew, CFEC leadership and the Board of Trustees also had to evaluate the long-term financial responsibilities and risks associated with operating both electric and broadband infrastructure in an increasingly challenging environment.
After careful evaluation, the Board determined that partnering with Conexon represented the best long-term path to support continued growth of the fiber network while also helping protect the cooperative’s long-term financial strength and stability.
Frequently Asked Questions
At the 2026 Annual Meeting, CFEC members voted overwhelmingly to authorize the Board of Trustees and General Manager to negotiate and execute a Purchase and Sale Agreement with Conexon for the sale of all fiber-related assets owned by CFEC.
The approved motion specified that the final agreement must include a purchase amount sufficient to retire, at a minimum, 100% of the debt incurred through the fiber project while allowing CFEC to retain all awarded grant funding.
The membership vote authorized the Board to move forward with completing and finalizing the transaction. Final legal and operational transition work will continue moving forward over the coming months.
No. Fiber by Central Florida customers should not expect immediate changes to their internet service, pricing, equipment, billing, or support.
Conexon understands the importance of affordable, reliable internet service in rural communities and has significant experience serving cooperative territories like ours.
At this time, customers should not expect immediate changes to pricing as a result of the transition. Any future pricing decisions would be communicated clearly and in advance.
Fiber by Central Florida was built around straightforward pricing, reliable service, and no contracts, and both CFEC and Conexon remain committed to serving rural communities well moving forward.
At this time, customers should continue using the same customer service and support channels they currently use today.
If any future changes occur, customers will be notified well in advance.
Yes. CFEC expects to continue working closely alongside Conexon through at least late 2027 to help ensure a smooth transition process.
CFEC also plans to continue supporting ongoing construction and growth of the network during the transition period
Absolutely.
Fiber by Central Florida continues serving new customers throughout the service area and remains committed to providing reliable, high-speed fiber internet service to local homes and businesses.
Yes. Construction and expansion efforts continue moving forward, including ongoing projects in Levy County.
The success of the fiber network is actually one of the reasons CFEC leadership believed this transition opportunity was possible.
Fiber by Central Florida successfully solved a major need across rural communities and built a strong, valuable network serving thousands of customers.
At the same time, the cooperative also had to evaluate long-term financial responsibilities, storm-related risks, rising costs, and the challenges associated with operating both electric and broadband infrastructure moving forward.
Under the proposed agreement structure previously shared with members, the purchase amount would satisfy the debt associated with the fiber project while allowing CFEC to retain awarded grant funding tied to completed network construction.
CFEC’s electric operations continue as normal.
One of the major goals of the transaction structure approved by members was helping strengthen the long-term financial position of the cooperative by addressing debt associated with the fiber project while allowing CFEC to retain awarded grant funding.
CFEC remains committed to continuing to provide safe, reliable, and affordable electric service to members across the area.
CFEC and Conexon expect to work closely together throughout the transition period. Additional details regarding long-term operational responsibilities will continue to be evaluated as the process moves forward.
This is expected to be a gradual process that will take place over an extended period of time, with CFEC and Conexon working closely together through late 2027.
Yes.
CFEC and Conexon are committed to clear and proactive communication throughout this process. This page will continue to be updated as additional information, timelines, and details become available.
Thank You
CFEC leadership sincerely thanks our members for their participation, engagement, and thoughtful involvement throughout this process.
Member participation is what makes the cooperative model unique, and we remain committed to serving our communities with the same hometown service and local commitment members have counted on for more than 85 years.