Off-Network Fiber Build Schedule

We know that waiting for fiber-to-the-home service to reach your home can be frustrating, but good things come to those who wait! Fiber internet is on its way, and well worth the wait.

Off-network fiber construction on to other utility’s poles and services has additional steps that we must complete before we can begin Fiber Network Construction. Rest assured, fiber is on the way, and we are working hard to ensure that no one in our service area is left behind. If you haven’t done so already, be sure to pre-register your address today!

If you experience any issues pre-registering, please don’t hesitate to contact our Fiber Customer Service Team at (844)-533-4237.

1. Field Data Collection: Gathering data from utilities like Duke Energy’s mapping specialists and engineers, this process involves field data collection for the off-network expansion of our fiber network.
2. Design: Designing the build and layout of how the fiber will be served utilizing the other utility’s poles.
3. Permitting: Certain situations and parts of the fiber network build require permits. This can sometimes require meeting with the County / City Councils in the case of a Municipal build, or with Board Members in the case of needing access to other Cooperative networks.
4. Pole Attachment Application / Approval Process: A contract that provides Fiber by Central Florida legal access to attach the fiber and other various equipment, to other utility’s power poles and anchors.
5. Make Ready Engineering: Creating a digital blueprint for the fiber network.
6. Make Ready Construction: Preparing the power poles for fiber lines & relocating other utilities.
7. Fiber Construction: Attaching fiber lines back to the fiber hut, which is the source of the internet.
8. Fiber Splicing: Connecting fiber lines back to the fiber hut, which is the source of the internet.
9. Service Drop Construction (Including Locates): Extending fiber line from right-of-way to outside of your home.
10. In-Home Installation: Your area is live and ready to begin the home installation process!

Latest Update on Duke Off-Network Build: