How does the installation process work?

When you sign up for service, your address enters a queue to await installation. We will install the service drop to your home and a Network Interface Device (small box) on the side of your home. Installation of the drop will follow electrical service to your home.

After your drop is installed, you will receive an email with a link to schedule the installation of your home equipment. Someone at least 18 years or older must be present at the time of installation because technicians will need to access the inside of your home.