Battery Back Up

The backup battery solutions identified above come with a manufacturer’s warranty of 5 years directly from Powertec Solutions. If you experience issues with your backup battery after installation, please email Powertec Solutions for a Return Material Authorization (RMA) form and further instructions.

These batteries are rechargeable, however they will not last forever and should be replaced as the unit instructions indicate. The battery backup unit will indicate via an active red light when the batteries need to be serviced or are disconnected. You should test your battery periodically, as described in the instructions included with your battery, to verify both the operation of the backup battery and its condition.

Please follow the detailed instructions included with your battery backup system for proper use, storage, and care to ensure that it will function as specified during a power outage. If you do not store your battery correctly, its useful life may be shortened. Environmental factors such as temperature can shorten your battery’s useful life. We recommend that you store your battery above 14°F and below 120°F. The estimated service life of the battery is 6 to 10 years.