When you sign up for service, your address enters a queue to await installation. We will install the service drop to your home and a Network Interface Device (small box) on the side of your home. Installation of the drop will follow electrical service to your home.
After your drop is installed, you will receive an email with a link to schedule the installation of your home equipment. Someone at least 18 years or older must be present at the time of installation because technicians will need to access the inside of your home.
Assuming your home or business is located in an area where service is available, you can pre-register your address online or by calling customer service at (352) 493-2511.
Once you are pre-registered, we will contact you when install crews are in your area so you can complete the sign-up process and schedule your installation.
Our fiber network is being built one substation at a time across Central Florida Electric Cooperative's entire service territory. Construction will be completed in 4 major phases, with each phase broken down into smaller service zones. Factors like population density, the location of network access points, and much more goes into the design of the overall network. Connections to each substation subsequently built and throughout the entire area provide important redundancy and resiliency. Service will become available as fiber construction is completed in each "zone".
No, by pre-registering your address for fiber service you are simply providing Fiber by Central Florida with your service location and contact information we can contact you directly when crews are nearing your neighborhood and start the formal sign-up process. You will not be charged anything at pre-registration.
Yes, we plan to make service available to non-members living in CFEC service territories. Fiber will be built to 100% of CFEC members using existing CFEC infrastructure.
Service to non-members is dependent on cooperation from the utilities that serve those individuals as we have to access their poles and equipment to do so. CFEC is working with those utilities to ensure that everyone living in the service area will have access to the fiber network.
Assuming your home or business is located in an area where service is available, you can pre-register your address online or by calling customer service at (352) 493-2511.
Once you are pre-registered, we will contact you when install crews are in your area so you can complete the sign-up process and schedule your installation
Building a fiber-to-the-home netowrk is generally a multi-year intensive project encompassing numerous steps and efforts. For us, the network will be built in 4 major phases with each phase taking approximately 12 months to complete.
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