Ways to Pay
Customers can pay through:
Your Fiber by Central Florida Account Portal provides you access to the following payment methods:
- Discover
- MC/Visa debit and credit
- eCheck
- Monthly Auto-payment using a Debit/Credit Card or a Checking/Savings Account
Customer Billing
Your Fiber by Central Florida Bill will be sent to your email address on the 1st day of each month (check your spam folders too). It is not included in your CFEC Electric bill.
Paper bills are available by request for an additional $5 per month. To receive a paper bill, contact Customer Service at (844) 533-4237.
Payments are due on the 15th of the month, after which a 10% late fee or $10 charge, whichever is greater, will be applied.
If your bill is not paid by the 22nd of the month, your account will be suspended and a $25 suspension fee will be added. To restore service, the full balance must be paid.
How to Enroll in Autopay
Once you are logged into the portal, you can set up Autopay on your account by clicking the icon next to “$ Auto-Pay is disabled.” Toggle the “Enable AutoPay” button and proceed through the prompts to set up automatic payments using a Debit/Credit Card or a Checking/Savings Account.