Stay Connected with CFEC Text Alerts!

At Central Florida Electric Cooperative (CFEC), keeping our members informed is a top priority. Whether it’s storm season, routine maintenance, or important cooperative news, timely updates help you stay prepared and connected. That’s why we’re introducing our new text notification service, designed to deliver essential information straight to your phone!

To receive outage alerts and location-specific messages, CFEC must have your current cell phone number linked to your account. These messages are tied to your service location, so if your number isn’t on file—or isn’t up to date—you may miss important updates affecting your area. Members can confirm or update their phone number by calling Central Florida Electric Cooperative at 352-493-2511 or by logging into the CFEC Member Portal at https://billing.cfec.com/mcp/.

How It Works

CFEC text notifications come from the number you know and trust: 352-493-2511. We recommend saving this number in your contacts so you recognize important messages when they arrive.

If you prefer not to receive text notifications, unsubscribing is simple—just reply STOP, QUIT, CANCEL, UNSUBSCRIBE, or END at any time.

By opting in to CFEC Text Alerts, you agree to receive SMS messages from Central Florida Electric Cooperative (CFEC) related to your account, power outages, restoration updates, storm alerts, planned maintenance, and cooperative announcements. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. Consent is not a condition of purchase. View our Privacy Policy and SMS Terms and Conditions.

Not Receiving Texts Yet? Here’s How to Enroll

If you’re not currently receiving CFEC text alerts, enrolling is easy!

Text the word CFEC to 352-493-2511 from your mobile phone to opt in.
If you can’t send a text right now, you can also sign up online at this link:

Sign up for Central Florida Electric Cooperative, keyword CFEC’s text service

Quick Commands for CFEC Text Alerts

Our text notification service also includes easy-to-use commands to keep you informed:

Text OUT – Report a power outage.

Text STATUS – Get an update on a reported outage.

Text HELP – Receive information about CFEC’s text messaging service.

Text QUIT – Unsubscribe from text notifications.

Why Sign Up?

With CFEC’s text alerts, you’ll receive important updates, including:

Power Outages: Get notified when an outage occurs and receive updates on restoration progress.
Storm Alerts: Stay informed about severe weather and how it may impact your service.
Planned Maintenance: Know ahead of time if work is scheduled in your area.
Upcoming Events & Announcements: Be the first to hear about cooperative meetings, community events, and member benefits.

Make Sure Your Contact Info Is Up to Date

To ensure you don’t miss a single update, verify that CFEC has your current cell phone number on file:

Call 352-493-2511 to speak with a member services representative.
Update online via the CFEC Member Portal. Click Account Profile from the Quicklinks menu to edit your phone number.

Members Still Must Report Outages

While all members are automatically enrolled in CFEC text alerts, members must still report their outages. Receiving a text does not mean your outage is automatically reported. You can report an outage using any of these methods:

Text OUT to 352-493-2511 and follow the prompts.
Use the CFEC Power Partner App to report outages quickly.
Call 352-493-2511 to report an outage over the phone.
Report online at cfec.com.

Once your outage is reported, you can receive updates via text on restoration progress.

Don’t miss out—make sure your contact information is up to date and stay connected with CFEC!

Get texting help for Central Florida Electric Cooperative, keyword CFEC