Policy

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• This is the privacy policy of Central Florida Electric Cooperative, Inc. This document explains Central Florida Electric Cooperative, Inc.’s policies for the collection, use, and disclosure of personal information. Your privacy is very important to Central Florida Electric Cooperative, Inc.. Our policy is to collect no personal information about you when you visit our website, unless you affirmatively choose to make such information available to us. Please note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

 

The Information We Collect

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• Central Florida Electric Cooperative, Inc. does not collect personal information about you such as; your name, telephone number, e-mail address, unless you voluntarily submit this information to us by e-mail or other means. Central Florida Electric Cooperative, Inc. treats all personal information submitted through our Website as confidential and does not sell or disclose such information to any third parties.

 

Website Use Information

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• Central Florida Electric Cooperative, Inc utilizes a third-party web hosting service to host its website. When you visit our website, Central Florida Electric Cooperative, Inc collects non-identifying information such the date and time of visits, the pages viewed, and time spent at our web site.  This is done so that the content of our site can be improved.  Our website utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our web site is used. If you object to this, please consult your Browser documentation for information on erasing or blocking “cookies.”

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How We Use This Information

 

• This information is used to aid in the provision of  various products and services provided by CFEC or any wholly owned subsidiaries or affiliates including customer service, accounting, billing, collections, and the marketing of other products services. Central Florida Electric Cooperative, Inc. may use aggregate or anonymous information, which will not be linked to identified individuals, for various uses for itself and third parties. 

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Who We Share This Information With

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• If you use Central Florida Electric Cooperative, Inc. services to send Central Florida Electric Cooperative, Inc. an e-mail, ask for information, or if you provide personal information in any other way, Central Florida Electric Cooperative, Inc. may maintain the information you provide. Your information may be shared among Central Florida Electric Cooperative, Inc. or any wholly owned subsidiaries or affiliates to support services as necessary to respond to your request. This information will be used in the same manner as though it was collected in other ways.  However, information may be disclosed to third parties or other government agencies as required by state or federal law.

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Security

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• Central Florida Electric Cooperative, Inc. uses physical, electronic, and procedural safeguards to protect personal, business, and confidential information.  However, e-mail sent to Central Florida Electric Cooperative, Inc. through this website, contact e-mail links, online forms, or otherwise is not completely secure against interception.  You may not want to use e-mail if your communication contains personal information that you consider sensitive. Central Florida Electric Cooperative, Inc. makes use of sound security measures to protect the personal information you submit to us once it is received.

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What Are Cookies

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• Cookies are designed to automatically authenticate the user to a website by information that was previously stored on their computer from a previous session at our website. If Central Florida Electric Cooperative, Inc. decides to use the cookie feature it will still be possible for a user to access the Central Florida Electric Cooperative, Inc. Web site with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. Central Florida Electric Cooperative, Inc. also does not currently use cookies to track user’s visits or use that information to improve the user’s experience.

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Links

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• The Central Florida Electric Cooperative, Inc. website may contain links to information at other websites. When you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

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General

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• Central Florida Electric Cooperative, Inc. may amend this policy from time to time. If such amendments affect how Central Florida Electric Cooperative, Inc. uses or discloses personal information already held by Central Florida Electric Cooperative, Inc. in a material way, Central Florida Electric Cooperative, Inc. will obtain consent. Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time. Central Florida Electric Cooperative, Inc. may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of Central Florida Electric Cooperative, Inc., provided that entity abides by this or a similar privacy policy.

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Contact us

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• If you have any questions pertaining to the Central Florida Electric Cooperative, Inc.  Website Privacy Policy, please contact our offices through one of our many contact methods.